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burton + BURTON®, the world's largest all-occasion wholesaler focusing on balloons, floral supplies, coordinating gifts and home decor, located minutes from downtown Athens, GA, is HIRING FOR VARIOUS POSITIONS IN OUR WAREHOUSE.


Because we would like you to meet us and see our distribution center, we ask that you come by our office and complete your employment application at 325 Cleveland Road, Bogart, 30622, between the hours of 9 AM and 4 PM. Be prepared to interview on the spot if time permits. 



burton + BURTON®, the world's largest balloon and coordinating gift wholesaler, located near Athens, GA, is now accepting resumes for full-time Inside Sales Representatives.  This position is "inside-based" and set in a professional office environment, although there may be some opportunity for domestic travel.  We are looking for candidates who are highly motivated, energetic, willing to put in the extra effort to grow their book of business, and are patient, understanding, empathetic, and attentive to any and all customer inquiries/needs.

Job Responsibilities:

  • Answers customers' phone inquiries regarding products, prices, availability, and product uses 
  • Assists the customers in making product selections based on their needs; uses suggestive selling techniques to increase sales revenue
  • Contacts existing customers to increase sales volume and order frequency; using lead information, contacts potential businesses for sales opportunities
  • Meets all sales objectives as directed by the Inside Sales Manager and Organizational Development Manager
  • Will be required to assist customers in person at company showrooms in Atlanta, Dallas, and Las Vegas during major markets

Experience/Education Requirements:

  • Minimum Associate degree; Bachelor’s degree preferred
  • Experience in inside sales a plus


Seeking an experienced Customer Service Representative. This is a regular, full-time position reporting to the Customer Service Manager.

  • Interacts with customers to provide information in response to inquiries about products and service.
  • Work with customers to resolve issues including, but not limited to:
    • Damaged or defective product, shorted or over shipped product, and wrong product shipped.
    • Tracking UPS / FedEx Shipments
    • Mislabeled boxes
    • Issuing FedEx PRP (Package Return Program) Labels and Call Tags
    • Missed deliveries by the shipper
    • Freight cost issues
    • Issuing credits
    • International Customer Issues
  • Assign daily, weekly, and monthly errors to sales personnel and warehouse staff.
  • Correct customer address changes from carriers.
  • Run customer service reports as needed.
  • Work with the Imports and Purchasing Departments to address and resolve product issues.
  • Acts as backup to Front Desk Receptionist when scheduled.

Required Skills and Education:

  • Possess a working knowledge of the daily operations of the sales department. This includes being able to answer sales calls and enter sales orders as needed.
  • Possess a general working knowledge of the operations in Warehouse 1 and 2. This includes the duties of packers, inspectors and shipping line personnel. This also includes a working knowledge of the Vocollect and scanner systems.
  • Ability to research and analyze product issues and present a viable solution upon approval.
  • Ability to use the Microsoft Office Suite (Word, Excel, Outlook and internet search engines).
  • Experience dealing with b + B customers with regard to shipments or products.
  • At least one year of secondary education.


We offer a competitive pay and benefits package that includes:

  • Medical, dental, vision, company-paid & voluntary life, short-term & long-term disability, hospital indemnity, accident, critical illness and cancer benefits
  • Paid time off, sick leave, and holidays
  • 401(k)/profit sharing plan
  • Childcare subsidy up to $5000/year

Resumes should be emailed to 


Full-time positions offer:

  • Generous company contribution towards medical coverage
  • Full spectrum of voluntary benefits offered including dental, vision, additional life, short-term and long-term disability, hospital indemnity, accident, critical illness and cancer coverage. 
  • Company paid life insurance
  • Paid time off, paid sick leave, and paid holidays
  • Childcare subsidy
  • 401(k)/Profit Sharing Plan