Customer Service

F.O.B. Bogart, Georgia
Current shipping rates apply.

Domestic orders placed before 12 noon EST, Monday-Friday, are shipped the same day. Orders placed after 12 noon EST are shipped the following business day.

International orders are subject to next day processing and can encounter delays. Adjustments made to these orders, once processed, are subject to a $25 service charge(s).

Shipping charges are added to all orders when the order ships. For orders placed over the Internet, you will be notified via email of your final total including all shipping charges after the order has invoiced and shipped. For orders placed by phone, you may request that a sales representative call you with your final total including shipping charges.

Orders are shipped via ground service unless you instruct otherwise.

The Primary methods of shipping are via United Parcel Service® (UPS®) and FedEx® Corporation. Other carriers are available including, but not limited to, the United States Postal Service™ (USPS™), common carrier freight lines, buses, and airlines. When choosing an alternate service, certain restrictions may apply and additional charges may result.

Rush delivery service is available via UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select, FedEx Priority Overnight®, FedEx 2Day®, and FedEx Express Saver®, all at charges greater than ground service. Please remember that most rush delivery charges are based on dimensional weight or real weight (whichever is greater) and result in higher freight charges.

The number of delivery days is based on the number of business days following the day of shipment (not including Saturday, Sunday , or holidays). This approximation may vary, and weather-related delays are not subject to freight refunds or adjustments.

UPS Shipping Info Map

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FedEx Shipping Info Map

Georgia Law:  By accepting delivery of the ordered products, you consent to the jurisdiction of any court in the State of Georgia and the laws of Georgia.

Your sole and exclusive remedy against burton + BURTON™ is limited to the return and replacement of said merchandise. You shall have no right against burton + BURTON™ for incidental or consequential damages.

Ground Service Delivery Time in Business Days (not including Saturday, Sunday, or holidays) from Bogart, Georgia.
The number of delivery days is based on the number of business days following the day of shipment (not including Saturday, Sunday, or holidays). This approximation may vary, and weather-related or freight carrier delays are not subject to freight refunds or adjustments.

Delivery to Alaska, Hawaii, or Puerto Rico
Orders to Alaska, Hawaii, or Puerto Rico can ship FedEx Ground®, FedEx Priority Overnight®, FedEx 2Day®,UPS Ground®, UPS Next Day Air® or UPS 2nd Day Air®. UPS Next Day Air®, UPS 2nd Day Air®, FedEx Priority Overnight®, or FedEx 2Day®, may take an additional day for delivery. FedEx Ground® average delivery time to Alaska is 6+ days, Hawaii is 7+ days and Puerto Rico is 5+ days. UPS Ground® to Alaska is 3+ days, Hawaii is 5+ days and Puerto Rico is 4+ days.

Delivery to Canada
Orders shipping to Canada can ship UPS Next Day Air®, UPS Ground, or FedEx® Ground. For approximate delivery times, please call one of our Sales Representatives at 800-241-2094.

Delivery to other International Destinations
Orders to international addresses can ship via several carriers. Please call 800-241-2094 or 706-548-1588 and ask for extension 2445 or 2216 for more information regarding shipping to international addresses.